Privacy and Security

Yunka Jewellery, as a company primarily committed to providing its customers with a safer online shopping environment, requires compliance with the following privacy policies.

Your email address will not be disclosed or used for any reason or by any party, except for occasional promotional and informational purposes related to yunkajewelry.com.

The personal information you provide to us will not be shared with other customers, individuals, or legal entities without your consent.

Yunka does not store your credit card information in any way and will never ask you for such information. This information will only be used on the payment page to obtain payment confirmation from the bank. Credit card information will be transmitted to the relevant banks via secure, two-way connections under high security conditions.

Yunka undertakes to fully comply with the provisions of Law No. 6502 on Consumer Protection.

Our Security Policy:

On our site, every stage of communication for credit card transactions is secured.

Website-Visitor Communication Security:

On our website's order pages, communication between the site and the visitor takes place using the 256-bit SSL standard. The presence of this communication method on the page when entering credit card information is indicated by the address bar displaying "https://" instead of "http://" when you reach the payment page. A lock icon also appears in the bottom right corner of the browser when you access pages with this feature.

Website-Bank Communication Security:

The security of the transfer of credit card information from the site to the bank is ensured with the maximum security offered by the bank.

Website Data Security:

In transactions conducted in a secure environment, no person, institution, or organization other than you and the bank that issued your credit card can access your information. Credit card transaction information is not directly transmitted to the bank's POS system via email or similar methods. Even we cannot access the credit card information transmitted as a result of the online transaction.

INFORMATION ABOUT THE PROCESSING AND TRANSFER OF PERSONAL DATA

Dear Customers, At Yunka Jewelry (www.yunkajewelry.com), we attach utmost importance to the security of your personal data. In this context, we would like to inform you about the purposes of processing, legal grounds for collection, methods of collection, to whom and for what purposes your personal data may be transferred, and your rights under the Law No. 6698 on the Protection of Personal Data (KVKK), regarding all personal data belonging to individuals who benefit from our products and services and all persons associated with our company.

In accordance with the Personal Data Protection Law (KVKK), your personal data that you have shared with us through our website www.yunkajewelry.com ("Website"), our stores and other channels may be recorded, stored, maintained, updated, reorganized, disclosed to third parties to the extent and under the circumstances permitted by law, transferred, conveyed, shared, classified, anonymized and processed in other ways listed in the KVKK, by us as the Data Controller, within the scope of our business and service purposes and as explained in the KVKK.

In this context, by joining our system and sharing your personal data with us, including sensitive personal data, you explicitly consent to the processing, transfer, sharing, and other operations listed below, in accordance with the Personal Data Protection Law (KVKK) and other relevant legislation.

Purposes and Legal Grounds for Processing Your Personal Data:

  • By getting to know our customers better, we can understand their needs.
  • To provide more effective and higher quality service by improving our communication with our customers.
  • To carry out sales, marketing, advertising and promotional activities,
  • The ability to operate corporate communication and event management activities and processes,
  • To be able to offer our customers personalized products, services and offers,
  • To measure customer satisfaction with our products and services.
  • To develop and diversify our products and services in line with our customers' requests and needs, and to conduct the necessary quality and standards audits,
  • Improving the quality of services/products offered to our customers through implemented practices, and conducting sales and marketing activities, primarily including offering personalized advertising, campaigns, advantages and other benefits, as well as telesales activities and other sales, marketing and CRM (Customer Relationship Management) efforts.
  • Analyses and profiling studies will be conducted for sales and marketing activities.
  • You may receive commercial electronic communications if you consent by checking the box on our website.

The personal data you have shared with us will be processed in accordance with the time periods mandated by the legislation on the processing and protection of personal data, primarily Law No. 6698, and other relevant legislation, as long as the legitimate purposes mentioned above remain intact.

Method of Collecting Your Personal Data:

Your personal data may be collected by our Company or by natural or legal persons processing data on behalf of our Company, verbally, in writing or electronically, using the methods listed below, but not limited to:

  • The membership form you filled out, either electronically or physically,
  • Social networks that allow you to log in when registering or accessing our websites,
  • The contact forms you fill out on our websites or third-party websites to contact us,
  • Online shopping apps use cookies to recognize you, and our mobile apps use cookies as well.
  • Various contracts you have signed with our company, as well as the emails, faxes, and letters you have sent to our company,
  • Third-party companies that process data on behalf of our company or provide support to our company at any stage of the membership program process,
  • Our employees, our customer service channels including digital marketing and call center,
  • Social media channels, the use of search engines such as Google,
  • Market research companies and companies and programs used to measure customer satisfaction,
  • Membership agreements and other contracts, campaigns, applications, forms, offers,
  • Our dealers, franchisees (if any) in the future, and other sales network.

Transfer of Your Personal Data:

Your personal data may be shared with our Group Companies in accordance with the KVKK (Personal Data Protection Law) and applicable legislation, including but not limited to those listed above, and may be transferred to the following persons in line with the purposes of the service we provide:

  • In line with the purpose of the service we provide, we may cooperate with our business partners, business contacts, service providers, dealers and subcontractors, as well as regulatory and supervisory bodies.
  • Due to the information technologies we use, the servers located domestically or abroad, the companies providing server support, and the domestic/foreign individuals and organizations from whom we receive physical server and/or cloud services,
  • Companies that process data on behalf of our company, provide customer satisfaction measurement and profiling support, and assist with the processing of personal data in sales and marketing, primarily through SMS, mailing, and archiving.

Your Rights as a Data Subject as Listed in Article 11 of the KVKK (Law on Protection of Personal Data):

  • To find out whether your personal data is being processed,
  • Request information regarding your personal data if it has been processed,
  • To learn the purpose for which your personal data is processed and whether it is being used appropriately for that purpose,
  • Knowing the third parties to whom personal data is transferred, whether domestically or internationally.
  • To request correction of personal data if it is processed incompletely or incorrectly,
  • Requesting its deletion or destruction, to be evaluated within the principles of purpose, duration and legitimacy.
  • To request that third parties to whom personal data has been transferred be notified of the correction, deletion or destruction of personal data,

You have the right to object to an outcome that is detrimental to you if the analysis of your processed data is carried out exclusively through automated systems, and to claim compensation for damages if your personal data is processed unlawfully and you suffer harm as a result.

In accordance with Article 13, paragraph 1 of the KVKK (Law on Protection of Personal Data), you may submit your request regarding the exercise of your rights mentioned above in writing, either in person through a notary public, or by sending it to our company's email address, signed by the applicant with a "secure electronic signature" as defined in the Electronic Signature Law No. 5070.

Data Controller: Yunka Jewelry

Email Address: info@yunkajewelry.com

*We would like to emphasize that if you request the deletion, destruction, or anonymization of your personal data, you will be removed from our membership system and, consequently, you will no longer be able to benefit from the advantages provided by our membership system as of that date.

**I have read and understood the above information text and by approving the membership agreement via www.yunkajewelry.com or electronically by sharing the confirmation code sent to my mobile phone with the store representative in the stores, I consent to the collection and processing of my personal data within the scope of the KVKK (Personal Data Protection Law) using the methods stated above and for the purposes stated above, and to its transfer to third parties within and outside the country as stated above, and to its transfer/sharing abroad within the scope of the stated purposes.**
I give my explicit consent.

COMMERCIAL ELECTRONIC MESSAGE CONSENT:

At Yunka, we request your permission to inform you about opportunities and campaigns that we think you might be interested in, via email, SMS, and other electronic communication methods.

I have read and understood the above information and I hereby give my explicit consent, electronically, through my membership application on www.yunkajewelry.com or by sharing the confirmation code sent to my mobile phone with the store representative in stores, for the purpose of processing my personal data, including my contact information that I have shared in the past and/or will share in the future, by Yunka in accordance with the Personal Data Protection Law and the Law on the Regulation of Electronic Commerce, in order to provide me with advertisements, campaigns, advantages, news and other similar benefits, and to contact me through the following methods.